Terms & Conditions

Effective Date: 2 July 2026

Welcome to the MAXKON Eye Care PLT website. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using this website.

1. General

This website is owned and operated by MAXKON Eye Care PLT.

Contact Information

Email: cs@maxkon.com.my

Phone: +60 10-982 3228

These Terms & Conditions apply to all visitors, customers, and users of this website.

2. Products

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However, we reserve the right to correct any errors, omissions, or inaccuracies without prior notice.

Actual product colours may vary slightly due to monitor settings and lighting conditions.

3. Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Violation of these Terms

If payment has already been made for a cancelled order, a refund will be processed where applicable.

4. Pricing

All prices displayed are in Malaysian Ringgit (MYR) unless otherwise stated.

Prices may change without prior notice.

5. Payment

We accept payment methods made available during checkout.

Orders will only be processed after successful payment verification.

6. Shipping

Delivery times are estimates only and may vary depending on courier services, weather, customs clearance, or other unforeseen circumstances.

MAXKON Eye Care PLT shall not be liable for delays caused by third-party logistics providers.

7. Returns & Refunds

Please refer to our Return & Refund Policy for complete information regarding returns, exchanges, and refunds.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product photos

  • Graphics

  • Text

  • Icons

  • Website design

are the property of MAXKON Eye Care PLT and may not be copied, reproduced, modified, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, MAXKON Eye Care PLT shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our products.

10. Medical Disclaimer

Contact lenses should always be worn according to the instructions provided by your eye care professional.

If you experience discomfort, redness, irritation, blurred vision, or any unusual symptoms, discontinue use immediately and consult an optometrist or ophthalmologist.

11. User Responsibilities

Users agree not to:

  • Use this website for unlawful purposes

  • Attempt unauthorized access to our systems

  • Upload malicious software

  • Interfere with website security

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of the updated Terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

14. Contact

MAXKON Eye Care PLT

Email: cs@maxkon.com.my

Phone: +60 10-982 3228