Privacy Policy

Effective Date: 2 July 2026

MAXKON Eye Care PLT respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

• Name

• Email address

• Phone number

• Shipping address

• Billing address

• Payment information (processed securely by third-party payment providers)

• Purchase history

• Device information

• Browser information

• IP address

• Cookies and website usage data

2. How We Use Your Information

Your information may be used to:

• Process and deliver orders

• Respond to customer enquiries

• Provide customer support

• Improve our website and services

• Send order updates

• Prevent fraud

• Comply with legal obligations

• Send promotional communications (only where permitted)

3. Cookies

Our website uses cookies to improve your browsing experience, remember preferences, analyse website traffic, and enhance website functionality.

You may disable cookies through your browser settings, although some features may no longer function properly.

4. Information Sharing

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers including:

• Payment gateways

• Courier companies

• Website hosting providers

• Marketing service providers

• Government authorities where legally required

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission or storage method can be guaranteed to be completely secure.

6. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information

• Correct inaccurate information

• Withdraw consent where applicable

• Request deletion of your personal information

Requests may be submitted through our contact details below.

7. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

8. Policy Updates

We may update this Privacy Policy periodically.

The latest version will always be published on this website.

9. Contact

MAXKON Eye Care PLT

Email: cs@maxkon.com.my

Phone: +60 10-982 3228